Contact Us

General Inquiries & Support

Email: support@hbioutdoors.comWe aim to respond to all email inquiries within 1-2 business days.
Phone Number: +33 6 15 90 32 99Our customer service team is available during business hours (Monday - Friday, 9:00 AM - 5:00 PM CET/CEST).

Physical Address

For returns, correspondence, or in-person inquiries (by appointment only):7 Quai Louis XVIII, 40853 Bordeaux, Nouvelle-Aquitaine, France

Additional Notes

  • For order-specific questions, please include your order number in your message to ensure a faster resolution.
  • For product feedback or suggestions, feel free to reach out through any of the above channels—we value your input to improve our offerings.

Key France-Specific Adjustments:

  1. Contact Details: Updated to the provided French address (formatted per local postal standards: postal code + city + region) and phone number (localized with +33 country code and space-separated digits for French readability).
  2. Business Hours: Replaced "CST" (U.S. Central Time) with "CET/CEST" (Central European Time/Central European Summer Time) to align with French time zones.
  3. Consistency: Removed all residual U.S.-related references, ensuring full alignment with the French market while preserving the original support guidelines and note details.